Frequently asked questions
What do our shoes feel like?
Spotty Dot Baby Shoes are made entirely ...read more
Is using your site safe?
Yes. Your security and privacy are very ...read more
Who do you use to deliver your products?
We use Australia Post to deliver all of our shoes.
What is the postage cost?
Please read our postage information page for more detail.
How long will it take for my order to arrive?
We will dispatch your order within two working ...read more
I'm buying these shoes as a gift what size should I choose?
We would suggest you use the age guide to choose ...read more
How do you handle returns?
We will happily return a product within 14 days ...read more
Do you have shoes on sale - are there any upcoming sales?
We currently have some baby shoes on sale...read more
Are bigger sizes available?
Our footwear is designed for children aged ...read more
When will out of stock items be available again?
If an item is temporarily out of stock you ...read more
How do I choose the correct size?
Please read our size selection page.
Do you ship internationally?
Yes we will post to countries outside ...read more
Do you wholesale shoes?
Yes, we do sell our shoes to retailers ...read more
How often do new styles come out?
We are constantly designing new shoes. We usually ...read more
Are your shoes made from genuine leather?
Yes, all parts of our shoes are made from genuine ...read more
Are the shoes going to be comfortable for my baby?
We make our shoes comfortable for a baby ...read more
Can I wash the shoes in the machine?
We don't recommend washing the shoes in a ...read more
Are the shoes made in Australia?
Yes. Our shoes are made entirely in ...read more
Who makes your shoes?
We make our own shoes. We don't contract ...read more
What is your order process?
Ordering from us is simple. All you need ...read more
Do you provide gift wrapping?
No, unfortunately at this stage we do not ...read more
Can I get a gift certificate?
No, unfortunately at this stage we do not ...read more
Can I buy by mail order or phone?
No, unfortunately at this stage we do not ...read more
Our guarantee
We manufacture all of our shoes in Australia
We sell only in-stock items
We send orders on the same or next day, never later

