Frequently asked questions

What do our shoes feel like?
Spotty Dot Baby Shoes are made entirely ...read more

Is using your site safe?
Yes. Your security and privacy are very ...read more

Who do you use to deliver your products?
We use Australia Post to deliver all of our shoes.

What is the postage cost?
Please read our postage information page for more detail.

How long will it take for my order to arrive?
We will dispatch your order within two working ...read more

I'm buying these shoes as a gift what size should I choose?
We would suggest you use the age guide to choose ...read more

How do you handle returns?
We will happily return a product within 14 days ...read more

Do you have shoes on sale - are there any upcoming sales?
We currently have some baby shoes on sale...read more

Are bigger sizes available?
Our footwear is designed for children aged ...read more

When will out of stock items be available again?
If an item is temporarily out of stock you ...read more

How do I choose the correct size?
Please read our size selection page.

Do you ship internationally?
Yes we will post to countries outside ...read more

Do you wholesale shoes?
Yes, we do sell our shoes to retailers ...read more

How often do new styles come out?
We are constantly designing new shoes. We usually ...read more

Are your shoes made from genuine leather?
Yes, all parts of our shoes are made from genuine ...read more

Are the shoes going to be comfortable for my baby?
We make our shoes comfortable for a baby ...read more

Can I wash the shoes in the machine?
We don't recommend washing the shoes in a ...read more

Are the shoes made in Australia?
Yes. Our shoes are made entirely in ...read more

Who makes your shoes?
We make our own shoes. We don't contract ...read more

What is your order process?
Ordering from us is simple. All you need ...read more

Do you provide gift wrapping?
No, unfortunately at this stage we do not ...read more

Can I get a gift certificate?
No, unfortunately at this stage we do not ...read more

Can I buy by mail order or phone?
No, unfortunately at this stage we do not ...read more

See all soft leather pre walker shoes